Teaching

Instructor of Record, Faculty of Digital Technologies

American University of Phnom Penh · Phnom Penh, Cambodia · October 2025 – Present

Instructor of record with responsibility for curriculum delivery, assessment, grading, and supervision of course-based capstone projects. Teaching emphasizes project-based learning, ethical technology use, and foundational digital literacy.

• ITEC 101 — Introduction to Information Technology (Undergraduate)
• Currently developing undergraduate UI/UX coursework aligned with human-centered design principles and industry practice

Research

Funded Research and Projects

USAID / Chemonics (2023) Digital Literacy for Cambodian Youth — Research Lead, Glean Asia Led applied research and curriculum development. Designed and evaluated a pilot program implemented in seven schools, producing curriculum guidelines and evaluation findings.

USAID / Chemonics (2023) Innovation Lab for Computer Science Students — Program Lead, Glean Asia Led design and delivery of an innovation lab training CS majors in social impact design methodologies.

Professional Experience

Founder and Director

Glean Asia · Phnom Penh, Cambodia · September 2011 – August 2015 and August 2018 – October 2025

Established Glean Asia as a leading consultancy in technology research, design, and development across Southeast Asia. Sold the company in 2025, managing transition to Kydon Group LTD.

• Secured international donor-funded projects exceeding $1M USD, expanding digital literacy programs
• Developed strategic partnerships with government ministries including the Ministry of Youth, Education and Sports, and the Ministry of Women's Affairs
• Spearheaded development of media literacy toolkits reaching over 1,000 students and educators in Kampong Thom Province
• Managed a cross-functional team of 24, implementing agile methodologies
• Advised on AI integration and digital identity solutions across program frameworks
• Championed use of open data and open-source technologies

Director of Innovation

Alongsiders International · Phnom Penh, Cambodia · November 2019 – May 2024

• Led strategic innovation initiatives across Asia and Africa, mobilizing youth for community transformation
• Developed technology platforms enabling real-time collaboration and resource sharing across 23 country contexts
• Managed digital vendors and budgets for tools and platforms

Innovation Program Manager

DAI, USAID — Development Innovations Project · Phnom Penh, Cambodia · August 2015 – August 2017

• Part of the senior management team for USAID's Development Innovations project
• Spearheaded creation of an innovation lab training over 200 organizations in media, digital literacy, video production, and design thinking. Lab transitioned to local NGO VBNK for continued implementation
• Led a team of five advisory service members delivering human-centered design and training programs
• Managed 30+ sub-programs with focus on digital solutions, open licenses, and grant funding transparency
• Cultivated partnerships with private sector companies and civil society organizations in politically sensitive environments

Training and Capacity Building

Open Source Software Mentor

UNICEF, Office of Innovation · Global · January 2023 – Present

• Developed and delivered a structured mentoring curriculum for 12–16 global technology teams annually
• Provided strategic management and technical advisory for UNICEF Venture Fund portfolio companies
• Mentored early-stage startups in emerging fields including UAVs and blockchain
• Contributes to publications and thought leadership on open-source practice

Facilitator

US State Department · Dhaka, Bangladesh · 2022

• Led workshops on digital skills for journalists, focusing on data visualization and UX design principles
• Enhanced the skills of over 100 Bangladeshi journalists

Consultancy

Technical Design Team Lead

Pact · Phnom Penh, Cambodia · June 2019 – October 2019 and December 2019 – June 2020

• Led user-centered research and development of open-source tools for women entrepreneurs
• Conducted comprehensive analysis of barriers, organizational needs, and government service provision
• Developed a chatbot tool that engaged over 3,000 users

Startup Research Consultant

The Asia Foundation · Phnom Penh, Cambodia · November 2019 – February 2020

• Designed and conducted key informant interviews with 20 women-founded startups
• Adapted an open-source startup guide to the Cambodian context
• Delivered actionable recommendations for training programs and mentor matching initiatives

Technical Design Team Lead

Save the Children · Phnom Penh, Cambodia · November 2018 – January 2019

• Directed user-centered research supporting children's integration into local government accountability processes
• Developed digital and analogue tools for children's participation in governance

Technology Research Consultant

OneWorld UK · Phnom Penh, Cambodia · September 2018 – December 2018

• Led research team assessing risks faced by the LGBTQI+ community in Cambodia
• Informed OneWorld UK's strategy for supporting safer and more effective advocacy efforts

Technology Research Consultant

Yoti Ltd. · Phnom Penh, Cambodia · January 2018 – August 2018

• Conducted comprehensive risk assessment on digital identity solutions for marginalized communities across Southeast Asia
• Provided findings that informed Yoti's social impact initiatives

User Experience Consultant

Marie Stopes International Cambodia · Phnom Penh, Cambodia · December 2017 – April 2018

• Led research and design of user-centered products to improve access to sexual and reproductive health services for women in Cambodia's garment industry
• Mapped barriers and norms among workers, factory management, and clinic staff

Education

Master of Arts, User Experience Design

Falmouth University · Falmouth, UK · Merit

Thesis: Systematic Review of Mobile Learning Technologies in the Global South

Skills

Research — Systematic Review · Qualitative Methods · UX Research · Usability Testing · Human-Centered Design

Technical — Digital Strategy · Open Source Technologies · AI Integration · Knowledge Management · EdTech Design

Leadership — Team Building · Stakeholder Engagement · Cross-Cultural Communication · Grant Writing · Program Development